The following procurement cannot be submitted on-line. Interested vendors can download the solicitation document file and any listed addendum listed below.

If you would like further information regarding this procurement, e-mail or call the Procurement Administrator listed below.

Solicitation Title:
Genesys Maintenance and Support for OCTA Sites
Solicitation Number:
Brief Description:
The Orange County Transportation Authority (Authority) invites bids from qualified contractors to provide Genesys maintenance and support. The budget for this IFB is $90,918 for a one-year term.

All Bidders must be authorized Value-Added Resellers (VARs) of Genesys Maintenance and Support
See IFB 2-2164 for details.
Date Posted:
1/17/2022 12:00:00 AM
Closing Date:
2/8/2022 11:00:00 AM (PST)
Contract Administrator:
Kevin Ignacio
Phone Number:
(714) 560-5642
Download Solicitation Package

Download Solicitation Calendar

Instructions for Downloading Solicitation Documents:

  1. Click on the button(s) above to download the file(s). Vendors should download all files listed before responding to this solicitation.
  2. If the file name ends in (.pdf), you will need Adobe Acrobat Reader to read and print the document. If you don't have the Adobe Acrobat Reader, you can download it free from Adobe here.
A list of users who have downloaded this solicitation package is available from the Planholder's List Report


Please answer the following questions before downloading a solicitation document Your answers to this survey may be updated any time before the request for bids/proposals closes.

1. Do you intend to participate in the submittal of a bid/proposal for solicitation 22164?
2. Do you plan on participating as a Prime Contractor or a Subcontractor?
2a. Do you need to find subcontractor(s)?
3a. Please list the services needed and instructions for how subcontractors should contact you:
Needed Services:
Contact Instructions:
3b. Please list the services you can provide and instructions for how Prime contractors should contact you below:
Provided Services:
Contact Instructions:


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