The following procurement cannot be submitted on-line. Interested vendors can download the solicitation document file and any listed addendum listed below.

If you would like further information regarding this procurement, e-mail or call the Procurement Administrator listed below.

Solicitation Title:
AudioCodes Customer Technical Support (ACTS) Program
Solicitation Number:
Brief Description:
The Orange County Transportation Authority (OCTA) invites quotes from authorized AudioCodes distributors/resellers to provide AudioCodes Customer Technical Support (ACTS) for AudioCodes Gateways, Survivable Branch Appliances (SBA), and SmartTap Recording Solution for the Information Systems Department. Winning bidder will be required to provide proof they are an authorized distributor/reseller. The budget for this effort is $50,000 for a one-year term effective October 1, 2018 through September 30, 2019.
Quotes must be received at or before 11:00 a.m. on October 11, 2018.

Quotes should be sent to Bill O’Connor, Buyer, by email to

Quotes received after the date and time specified above will not be accepted.

An award will be made to the bidder with the lowest, responsive, responsible quote for all items specified in Exhibit B, entitled “Price Summary Sheet.”

All questions or clarifications must be submitted in writing and must be received by the Authority no later than 5:00 p.m., on October 8, 2018. The Authority will respond to all written questions by issuing a written addendum on
October 9, 2018.

All firms interested in doing business with the Authority are required to register their business on-line at CAMM NET. The website can be found at From the site menu, click on CAMM NET to register.
Date Posted:
10/4/2018 12:00:00 AM
Closing Date:
10/11/2018 11:00:00 AM (PST)
Contract Administrator:
Bill O'Connor
Phone Number:
(714) 560-5609
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Please answer the following questions before downloading a solicitation document Your answers to this survey may be updated any time before the request for bids/proposals closes.

1. Do you intend to participate in the submittal of a bid/proposal for solicitation 82025?
2. Do you plan on participating as a Prime Contractor or a Subcontractor?
2a. Do you need to find subcontractor(s)?
3a. Please list the services needed and instructions for how subcontractors should contact you:
Needed Services:
Contact Instructions:
3b. Please list the services you can provide and instructions for how Prime contractors should contact you below:
Provided Services:
Contact Instructions:


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